世界经济论坛WEF2021年聊天机器人重置计划项目-在医疗保健中使用聊天机器人英文版22页.pdf

ChatbotsRESETFrameworkPilotProjects:UsingChatbotsinHealthcareINSIGHTREPORTNOVEMBER2021CoverandInside:GettyImages,UnsplashContents3Forewords4Executivesummary51Background5Purpose5Framework6Pilotingprocess72Summary7Healthcareapplications7Opportunities7Challenges7Needforgovernance8WhyusetheChatbotsRESETframework?8Summaryoffeedback8Somebestpractices8Overallobservations93Nextsteps104Detailsofthefourp...